Problems logging in?

Your web password is protected. It is encrypted so that no one, not even Bell Canada, can read your web password from the database.

If you cannot log in because you forgot your web password, we will generate a new web password and send it to the email address you specified in your account. Fill in the following form to request a new web password: Reset web password request

Additionally, the absence of some browser settings might cause the login process to fail. Please refer to the sections below to determine the required settings.

 Browser requirements
The Single Number Reach website is designed to work with the following browsers:
  • Windows Internet Explorer 6.0 and above
  • Windows Mozilla Firefox 3.0 and above
  • Macintosh Safari 2.0 and above
  • Macintosh Mozilla Firefox 2.0 and above
If necessary, you might want to visit one of the following websites to download a more recent version of the following browsers:
The Single Number Reach service uses JavaScript technology in its web pages.  Therefore you must enable JavaScript in order for the web pages to function properly.

The Single Number Reach service uses "cookies" to identify you while you are using the service. This is the sole purpose for the use of cookies by the Single Number Reach service. Please ensure that your browser has cookies enabled.

What are cookies? A cookie is a small amount of information that a website copies to your hard disk. A cookie can help a website identify you the next time you visit.

Are cookies secure? Yes. Enabling cookies allows Single Number Reach to track your sessions within Single Number Reach. However, Single Number Reach will not get access to any other information on your hard disk.